Cancellation 30 Days or More Before Check-in
Guests are eligible for a 75% refund of the booking amount, or the full amount may be adjusted towards a future booking, subject to confirmation and hotel policy.
Our Cancellation & Refund Guidelines
At Fantastic Hospitality, we understand that travel plans may change. Our cancellation and refund policy explains the applicable cancellation charges, future booking adjustments and expected refund processing timelines.
Cancellation Policy
Cancellation terms depend on how far in advance the booking is cancelled.
Cancellation 15–30 Days Before Check-in
Guests are eligible for a 50% refund of the booking amount, or the full amount may be adjusted towards a future booking based on mutual agreement.
Cancellation Less Than 15 Days Before Check-in
No refund is applicable for cancellations made within 15 days of the scheduled check-in date or in case of a no-show.
Refund Processing Timeline
Approved refunds are processed back to the original method of payment within 7–10 business days from the date of cancellation approval.
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Contact our reservations team if you need to modify, reschedule or cancel an existing stay.